In addition to traditional dry cleaning methods, Lake City offers green cleaning processes that make use of non-toxic, environmentally friendly solvents. Our commitment to recruiting and retaining top personnel in the dry cleaning field along with consistent training programs ensures our staff is the best in our field. Through our relationship with America’s Best Cleaners, we partner with the Hohenstein Institutes in Germany, which is accredited under ISO 17025 to evaluate our solvent usage and stain removal techniques on a monthly basis. This certification is the most stringent in the dry cleaning industry and ensures that we provide our customers with the best possible quality. In addition, we believe in securing the best equipment and software available to meet customer needs.

We are excited to let you know about our new website interface for our Pick up and Delivery Customers. Our new interface provides immediate access to your account and enables you to do the following:

• Update account information including phone numbers, billing addresses, etc.
• Send messages to your driver if you need to cancel or add a delivery, let us know you are out of town or tell us about preferences (e.g. women’s pants should be always creased, dark shirts always dry cleaned)
• Review your statements and look at your invoices
• Pay your bill on-line
• Look at the status of your orders

In order to get on the interface you need to call one of the stores and give us the email address you wish to use. After we have inputted that address into our system you may enter your email address at the Customer Logon screen and use the last four digits of your phone number for your password. As soon as you access your account, please change your password by clicking the link in the Customer Information tab. Please email us if you have any questions!